Salesforce® Einstein AI for SMS & WhatsApp™

Genius messaging capabilities support your team, not replace them.

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Our Services Team, alongside your data experts, have the skills to make Mogli genius. Custom configure Einstein to teach Mogli to analyze incoming SMS & WhatsApp texts (including MMS).

Predict outcomes, and respond with the best answers, next steps, and actions. Raise the bar even higher by combining any of Mogli's effective features with Einstein learning.

Scale with precision, even when staff experts aren't available to respond.


When your messaging is infused with artificial intelligence, the possibilities are almost limitless. Our services team can inform and implement your vision to leverage Salesforce Einstein for all of your SMS and WhatsApp needs, neatly deploying complementary solutions. 

• Use Einstein Vision to analyze incoming multi-media messages, like our client Proyecto Mirador.

• Teach a chatbot to handle customer self-service by understanding natural language so your team can focus on high priority, high stakes issues.

• Intelligently automate tasks to increase productivity.



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Text messaging solutions for Salesforce®

Our SMS and WhatsApp features work natively in Salesforce with Sales Cloud, Services Cloud, EDA, NPSP and other custom data architectures.

Plus, Mogli's Salesforce Service Consultants implement custom designs.

Book a demo tailored to your use case!

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