Einstein AI for SMS & WhatsApp

Genius messaging capabilities support your team, not replace them.

Our Services Team alongside your data experts can make Mogli genius. Custom configure Einstein to teach Mogli to analyze incoming SMS & WhatsApp texts (including MMS).

Predict outcomes, and respond with the best answers, next steps, and actions. Raise the bar even higher by combining any of Mogli's effective features with Einstein learning.

Scale with precision, even when staff experts aren't available to respond.

Uses

When your messaging is infused with artificial intelligence, the possibilities are almost limitless. Our services team can inform and implement your vision to leverage Salesforce Einstein for all of your SMS and WhatsApp needs, neatly deploying complementary solutions. 

• Use Einstein vision to analyze incoming multi-media messages, like our client Proyector Mirador.

• Teach a chatbot to handle customer-self service by understanding natural language so that your team can focus on high priority, high stakes tickets.

• Intelligently automate tasks to increase productivity.

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Text Messaging Solutions for Salesforce

Our SMS and WhatsApp features work natively in Salesforce with Sales Cloud, Services Cloud, EDA, NPSP and other custom data architectures.

Plus, Mogli's Salesforce Service Consultants implement custom designs.

Book a demo tailored to your use case!

Schedule Demo!