SMS for Nonprofits: Powerful Nonprofit Text Messaging App

Example of a text conversation sent with the Mogli SMS for nonprofits app

Why Use a Texting Service for Nonprofits?

With a 98% open rate and 19% click-through rate, SMS is the single most effective way to reach your nonprofit’s donors. Whether you need to promote a fundraiser, recruit volunteers, or announce the results of your latest program, text messages can help you achieve your goals.

But to make the most of SMS for nonprofits, you need a solution that facilitates, automates, and tracks your text conversations. That’s where Mogli comes in.

Mogli’s comprehensive, intuitive text messaging app helps nonprofits and foundations around the world do more of what matters by implementing robust SMS and WhatsApp functionality in Salesforce.

Nonprofit Text Messaging Can Benefit Any Organization

Higher Education

K-12 Education

Food Banks

Mental Health

Veterans Services

Healthcare

Theatre and the Arts

Social Entrepreneurship

Environmental Conservation

Early Childhood Development

Legal Services for Refugees

Human Services for the Incarcerated

Use SMS for Nonprofits to Further All Your Goals

Text messages are extremely versatile, helping you propel your mission forward in any way you need them to. Explore just a few things you can do with Mogli SMS for nonprofits.

A hand holding a circle with a dollar sign, representing how SMS for nonprofits can help you reach your fundraising goals

Fundraise directly via text message or use SMS to strategically further your fundraising efforts.

Encourage supporters to donate quickly and easily by texting them an SMS-optimized URL for your donation page.
Send personalized, automated reminders to donate during urgent campaigns.
Share bulk fundraising campaign updates and one-to-one thank-you messages to make a positive impression on donors.

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Engage donors before and after they give with well-timed, personalized messages they’ll receive almost immediately.

Personalize bulk messaging with donor segmentation to keep supporters in the loop while showing them you care about them as individuals.
Send short, timely updates about the positive impact their donations are making in real time.
Answer donors’ questions and start conversations that help you strengthen relationships.

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A megaphone icon on top of a phone icon, showing how SMS for nonprofits can be used to market events.

Make event promotion feel more personal by incorporating SMS into your multichannel marketing strategy.

Send personal text invitations to donors who may be interested in attending your event based on their involvement history.
Automatically remind guests about event logistics, RSVP deadlines, and last-minute changes.
Use MMS (multimedia messaging service) or WhatsApp to send promotional images and videos.
Follow up after events with intuitive text surveys that record responses directly in your database.

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Icon showing three raised hands, representing how you can communicate with volunteers through nonprofit text messaging

Recruit and engage volunteers by reaching them where they spend most of their time—their cell phones.

Use your existing donor segments in Salesforce to promote volunteer opportunities to those most likely to sign up.
Text volunteers urgent calls to action and drive instant engagement.
Communicate logistical details, shift reminders, volunteer appreciation, and more.

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Connect with program participants and collect information about your organization’s impact via text.

Track how many people request or access your services using SMS.
Nurture feedback loops via intelligent SMS surveys that automatically track responses in your CRM.
Easily create reports in Salesforce to understand your organization's impact and how you’re helping beneficiaries.

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Essential Features of the Best Texting Service for Nonprofits

Mogli provides organizations with all the most important, intuitive features so you can leverage SMS for nonprofits to its fullest potential.

Three text bubbles to represent Mogli’s bulk nonprofit text messaging capabilities

Connect with large groups of supporters at the same time with flexible bulk messaging. Whether you need to share a campaign update with everyone who donated or send a registration reminder to those invited to an event, you can do it easily from Mogli. Send one-off bulk messages or incorporate bulk texts into a larger process or flow automation.

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Text bubbles coming from a phone and a computer, illustrating one-to-one texting

Mogli allows you to easily create daily, weekly, or periodic touchpoints with supporters and program participants via one-to-one text messages. Open the door for two-way conversations that enable you to build relationships and collect important data all at once. Manage and track conversations right from your Salesforce org.

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Leverage Salesforce’s conditional logic automation to design targeted series of text messages that help you save time and reach your goals. Set up thank-you texts triggered by donations, or create an automated nurture campaign designed to turn loyal volunteers into donors.

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Unlike other SMS solutions for nonprofits that charge by the user and only allow you to text a certain number of contacts, Mogli includes unlimited users and contacts for a set price. You won’t have to worry about scaling up the system as your organization grows or running out of room for contacts every time you earn new donors. Mogli has everything you need.

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Icon of connected dots, representing the fact that Mogli’s SMS app for nonprofits is Salesforce native

Mogli isn’t a third-party integration that takes extensive time and money to implement—it’s 100% Salesforce native. Mogli was designed with Salesforce users’ needs in mind, meaning nonprofits that use Salesforce can get up and running fast to experience a seamless SMS experience.

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