Skip to content

One-to-One Conversations

Engage recipients and empower them to start conversations with two-way SMS and WhatsApp messaging.

Mogli makes it easy to directly communicate with your contacts from within Salesforce, while automatically tracking and logging all message history. Message stakeholders directly from the contact record or any standard (and most custom) object in Salesforce.

Mogli_Features copy 24

Capture More Attention & Add Variety with Voice Calls

Deliver a true multimedia experience that brings life to your messaging and ensures all stakeholders can derive value from it.

  • Quickly create voice messages from text or an audio recording.
  • Make your communications more accessible to visually impaired audiences and those with literacy considerations.
  • Send voicemails, texts, and MMS messages from one centralized, intuitive platform.
  • Track and analyze engagement directly from Salesforce.
Mogli Favicon

Everything You Need to Engage Stakeholders via Text

Explore the One-to-One Messaging Features You Can Access Directly from Salesforce.

Conversation View

Manage all of your ongoing and past two-way conversations from one convenient interface—craft, send, receive, and manage 1:1 text messages no matter where you are. Mogli’s Conversation View is accessible directly within Salesforce on individual contact records and can also be configured on nearly any standard or custom object.

Full Team Access

Multiple team members can assist a single client via their contact record and related records, enhancing support and coverage. Mogli allows for team collaboration and ensures continuous client support, rather than relying on a single individual.

Flexible Visibility & Security Compliance

Since Mogli is built on Salesforce, you can leverage the platform’s sharing and visibility rules to set permissions for your text messaging data. Allow the right people to see the right messages, however flexible or tight your business processes are.

Notifications

Users receive notifications inside of Salesforce when an incoming message arrives. These real-time notifications alert users when responses or actions are needed so they can work on other tasks, but still be responsive to incoming messages.

Easy Conversation Management

Use filtering tools to find and drill down on relevant conversations by specific users or within particular records. Easily locate and manage the two-way text conversations that are most important to you.

Trusted By Thousands of Salesforce Users

5-Star Reviews from Mogli Clients

Don’t just take it from us — listen to what our clients say about their experiences with Mogli

"We have loved using Mogli SMS. We love that it sits directly inside Salesforce, is able to be automated, and it's clean and easy to use."

Micah Peterson Total Wealth Planning

"Texting through SFDC has been an essential addition to our work, and the Mogli team has been responsive and helpful throughout our setup and use."

Nadja Jepsen Chime Scholars Foundation

"Obvious choice for a texting service that lives naturally in Salesforce."

Erik Bergs St. Cloud Technical & Community College

"Kind, Detailed, and Attentive."

Morgan Butler Embrace Grace

"Mogli was so easy to onboard, it's simple to use, and it integrates seamlessly with Salesforce."

Heather Raine Grove City College

"I am a proud Mogli user and will recommend it to anyone who may use SMS for business."

Kevin Meredith Advanced Diabetes Supply
"Good luck finding a better option."
Dan Yorsh Aryval
"Mogli + Automaton = Time saved."
Jim Schebek Working Credit NFP
“We have relied on Mogli for our texting service for multiple years.”
Leanetta Malone Park University

Frequently Asked Questions

Does Mogli support one-to-one texting?

Yes! Mogli’s Salesforce SMS software makes it easy to directly communicate with your contacts from within Salesforce, whether you want to send bulk texts or individual messages. Start and manage two-way conversations via SMS, MMS, or WhatsApp. 

Can recipients respond to bulk messages to create one-to-one conversations?

Yes, Mogli text messages are designed to engage recipients, and our software empowers them to start conversations at any time. Contacts can initiate a one-to-one conversation themselves or reply to any outbound message (including bulk texts) to start a two-way text thread. 

Can you automate one-to-one text messages?

Yes! Leverage automations to send text message responses based on triggers and set up real-time notifications for conversations that need manual action. Or, to enable Agent-led text conversations, check out Mogli for Agentforce. 

What’s the advantage of a built on, built for Salesforce app?
Using an SMS app like Mogli that’s built on Salesforce, rather than one that just integrates with it, makes a major difference. Our developers and support team are true Salesforce experts, and we’re devoted to bringing you the easiest Salesforce texting experience possible. Keep your team inside Salesforce 24/7, skip the learning curve, and leverage all the features you know and love—now with text messaging.
How much support is available for Mogli users?
Mogli’s 100% U.S.-based support and onboarding teams are here to help you through every step of your texting journey. Get side-by-side implementation support, personalized guidance, and fast response times. Plus, you can access our full resource library of user guides, technical help docs, and regulatory news at any time.
What is Mogli’s pricing model?
We offer four customizable pricing plans : Starter, Standard, Elite, and Enterprise. Every plan is priced annually and includes —no need to worry about racking up costs for user licenses!
Are there special pricing options for nonprofits?
Yes! Many 501(c)(3) nonprofit organizations qualify for discounts. Contact our team to learn more about your options.

Start Strengthening Client Relationships with One-to-One Texting

Contact the Mogli team to learn how our built on, built for Salesforce solution can power all of your mobile messaging needs.