Can you create a survey in a text message?

Yes! Mogli’s SMS software allows you to create and deploy custom text surveys to collect feedback directly from text responses. Use Mogli Form Templates to design linear or branching surveys that your recipients can take right from their phones.

How do you create SMS form templates with Mogli?

Creating form templates in Salesforce is easy with Mogli. Just use the WYSIWYG interface of our guided Form Template Wizard to design questions, answers, and branching logic for custom or linear SMS surveys.

Does SMS survey data get added to your Salesforce org?

Yes, Mogli automatically captures all survey data received via your Mogli Form Templates responses. Survey data captured can also declaratively create or update existing records, without the need for complex automations.

Mogli RCS | Enhanced Texting

Name: Mogli Form Templates
Brand: Mogli
Rating: 4.98 (197 reviews)

Build Trust & Convert More with RCS

RCS with Mogli makes it easy to bring brand verification, app-like interactivity, and rich media directly to your contacts, right from Salesforce — without the need for a dedicated app.

Send as a verified brand with your official company name, logo, and a verified checkmark badge — so your audience always knows it's you, not spam.
Replace static text links with scrollable product carousels, embedded forms, quick-reply chips, and custom CTA buttons — all inside a single text thread.
Share high-resolution photos, videos, audio files, and GIFs without the size constraints of MMS.
Boost engagement and conversion metrics by up to 32% compared to traditional SMS content.
Track real-time delivery confirmations and user-enabled read receipts directly in Salesforce.

Verified Sender Profiles & Company Branding

Unlike standard SMS lines that appear as random 10-digit or shortcode numbers, RCS with Mogli delivers messages that display your organization's official company name, brand logo, and a verified badge — so customers instantly recognize who is reaching out, dramatically cutting spam filtering and building trust before a single word is read.

Interactive Frameworks & Actionable Layouts

RCS with Mogli supports dynamic UI elements built directly into the text thread — including suggested replies, scrollable product carousels, embedded forms, and custom CTA buttons. When a contact interacts, that data is made available to you in Salesforce and Marketing Cloud instantly.

Enhanced Media Capabilities

RCS with Mogli bypasses the compressed size constraints of MMS, enabling your organization to share high-resolution photos, videos, audio files, and GIFs— giving contacts a rich, app-like media experience without the need for a dedicated app.

Infrastructure-Level Analytics via Read Receipts

Collect data via responses that you can leverage directly in Salesforce to update existing records or even create new ones. Auto-create net-new leads to nurture through your pipeline, collect updated alumni info, or capture critical registration details from event attendees.

Automatic SMS Fallback

If a contact's device or data connection doesn't support RCS, Mogli automatically falls back to a standard SMS text message sent over a standard 10-digit phone number — ensuring your message always gets through, with zero manual intervention and full audience coverage regardless of device or network conditions.

Trusted By Thousands of Salesforce Users

5-Star Reviews from Mogli Clients

Don’t just take it from us — listen to what our clients say about their experiences with Mogli

"We have loved using Mogli SMS. We love that it sits directly inside Salesforce, is able to be automated, and it's clean and easy to use."

Micah Peterson
Total Wealth Planning

"Texting through SFDC has been an essential addition to our work, and the Mogli team has been responsive and helpful throughout our setup and use."

Nadja Jepsen
Chime Scholars Foundation

"Obvious choice for a texting service that lives naturally in Salesforce."

Erik Bergs
St. Cloud Technical & Community College

"Kind, Detailed, and Attentive."

Morgan Butler
Embrace Grace

"Mogli was so easy to onboard, it's simple to use, and it integrates seamlessly with Salesforce."

Heather Raine
Grove City College

"I am a proud Mogli user and will recommend it to anyone who may use SMS for business."

Kevin Meredith
Advanced Diabetes Supply

"Good luck finding a better option."

Dan Yorsh
Aryval

"Mogli + Automaton = Time saved."

Jim Schebek
Working Credit NFP

“We have relied on Mogli for our texting service for multiple years.”

Leanetta Malone
Park University

Explore Our 5-Star Reviews

Frequently Asked Questions

Do my contacts need to download a new app to receive RCS messages?

No. RCS is built into the native messaging app on both Android and Apple devices (iOS 18 and above). Contacts receive RCS messages exactly as they would any other text message.

What happens if a recipient's phone doesn't support RCS, or they lose their data connection?

RCS for Mogli includes automatic SMS fallback. If the data network or device does not support RCS, the message automatically drops down to a standard SMS text message and is sent over a 10-digit phone number instantly, so your message always gets through.

Is RCS available on both Android and iPhone?

Yes. RCS is fully supported on Android and has been supported on Apple devices since the release of iOS 18. This makes RCS a truly universal standard for rich messaging across platforms.

What does RCS registration involve, and how long does it take?

RCS requires a one-time brand registration with US carriers, including submission of your branding assets (logo, etc.). Carrier review typically takes 8–12 weeks from the time your application is submitted and assets are received.

How does RCS with Mogli compare to Apple Messages for Business?

RCS with Mogli is the stronger option for most organizations. Apple Messages for Business only works on iOS, which can exclude up to 70% of the mobile market. RCS is natively supported by both Android and Apple (via iOS 18), allowing you to send interactive, verified campaigns to your entire audience simultaneously using a single phone number.

What are RCS with Mogli's read receipt capabilities?

RCS delivers real-time carrier delivery confirmations and user-enabled read receipts directly into Salesforce. Keep in mind that Twilio estimates 40-50 percent of mobile users have read receipts turned off in their device settings. While read receipts are a powerful engagement signal when available, they should be used alongside other performance metrics.

What does RCS with Mogli cost?

RCS with Mogli is available as an add-on to any eligible Mogli license with a prepayment plan. Please refer to our pricing or meet with a Mogli team member for more details.

Rich Communication Services (RCS)