RCS Messaging to Modernize Text Strategies

Name: Mogli RCS Messaging
Brand: Mogli
Rating: 4.99 (209 reviews)

Build Trust & Convert More with RCS Messaging

Create, send, and track rich-media texts right from Salesforce. Mogli’s built-on and built-for Salesforce technology empowers teams to:

Send texts as a verified brand with your official company name, logo, and a checkmark badge so your audience always knows it's you.
Replace static text links with scrollable product carousels, embedded forms, quick-reply chips, and custom CTA buttons — all inside a single text thread.
Share high-resolution photos, videos, audio files, and GIFs without the size constraints of MMS.
Track real-time delivery confirmations and user-enabled read receipts directly in Salesforce.

Verified Sender Profiles & Company Branding

Unlike standard SMS lines that appear as random 10-digit or shortcode numbers, rich communication services messaging delivers texts that display your organization's official name, brand logo, and a verified badge. This way, customers instantly recognize who is reaching out, dramatically cutting spam filtering and building trust before they read a single word.

Interactive Frameworks & Actionable Layouts

Mogli’s RCS messaging supports dynamic UI elements built directly into the text thread, including suggested replies, scrollable product carousels, embedded forms, and custom CTA buttons. Mogli instantly records every interaction in Salesforce and Marketing Cloud for complete visibility into your contacts’ engagement data.

Enhanced Media Capabilities

RCS bypasses the compressed size constraints of MMS, enabling your organization to share higher-resolution photos, videos, audio files, and GIFs. Give contacts a rich, app-like media experience without ever leaving their text thread.

Infrastructure-Level Analytics via Read Receipts

Collect response data and leverage it directly in Salesforce to update existing records and create new ones. Mogli can auto-create net-new leads to nurture through your pipeline, collect updated alumni info, or capture critical registration details from event attendees.

Automatic SMS Fallback

If a contact's device or data connection doesn't support RCS, Mogli automatically falls back to sending a standard SMS message. Ensure your messages always get through, with zero manual intervention and full audience coverage, regardless of device or network conditions.

Trusted By Thousands of Salesforce Users

5-Star Reviews from Mogli Clients

Don’t just take it from us — listen to what our clients say about their experiences with Mogli

"We have loved using Mogli SMS. We love that it sits directly inside Salesforce, is able to be automated, and it's clean and easy to use."

Micah Peterson
Total Wealth Planning

"Texting through SFDC has been an essential addition to our work, and the Mogli team has been responsive and helpful throughout our setup and use."

Nadja Jepsen
Chime Scholars Foundation

"Obvious choice for a texting service that lives naturally in Salesforce."

Erik Bergs
St. Cloud Technical & Community College

"Kind, Detailed, and Attentive."

Morgan Butler
Embrace Grace

"Mogli was so easy to onboard, it's simple to use, and it integrates seamlessly with Salesforce."

Heather Raine
Grove City College

"I am a proud Mogli user and will recommend it to anyone who may use SMS for business."

Kevin Meredith
Advanced Diabetes Supply

"Good luck finding a better option."

Dan Yorsh
Aryval

"Mogli + Automaton = Time saved."

Jim Schebek
Working Credit NFP

“We have relied on Mogli for our texting service for multiple years.”

Leanetta Malone
Park University

Explore Our 5-Star Reviews

Frequently Asked Questions About RCS Messaging

Do my contacts need to download a new app to receive RCS messages?

No. RCS is built into the native messaging app on both Android and Apple devices (iOS 18 and above). Contacts receive RCS messages exactly as they would any other text message.

What happens if a recipient's phone doesn't support RCS, or they lose their data connection?

RCS for Mogli includes automatic SMS fallback. If the data network or device does not support RCS, the message automatically drops down to a standard SMS text message and is sent over a 10-digit phone number instantly, so your message always gets through.

Is RCS available on both Android and iPhone?

Yes. RCS is fully supported on Android and has been supported on Apple devices since the release of iOS 18. This makes RCS a truly universal standard for rich messaging across platforms.

What does RCS registration involve, and how long does it take?

RCS requires a one-time brand registration with US carriers, including submission of your branding assets (logo, etc.). Carrier review typically takes 8–12 weeks from the time your application is submitted and assets are received.

How do Mogli’s RCS capabilities compare to Apple Messages for Business?

Sending RCS with Mogli is the stronger option for most organizations. Apple Messages for Business only works on iOS, which can exclude up to 70% of the mobile market. RCS is natively supported by both Android and Apple (via iOS 18), allowing you to send interactive, verified campaigns to your entire audience simultaneously using a single phone number.

Does Mogli provide read receipts for RCS text messages?

Yes. Mogli’s RCS messaging delivers real-time carrier delivery confirmations and user-enabled read receipts directly into Salesforce. However, keep in mind that Twilio estimates 40–50% of mobile users have read receipts turned off in their device settings. Read receipts are a powerful engagement signal when available, but they should be used alongside other performance metrics.

How much does RCS with Mogli cost?

RCS with Mogli is available as an add-on to any eligible Mogli license with a prepayment plan. Please refer to our pricing or meet with a Mogli team member for more details.

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Build Trust & Convert More with RCS Messaging

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