Can you create a survey in a text message?

Yes! Mogli’s SMS software allows you to create and deploy custom text surveys to collect feedback directly from text responses. Use Mogli Form Templates to design linear or branching surveys that your recipients can take right from their phones.

How do you create SMS form templates with Mogli?

Creating form templates in Salesforce is easy with Mogli. Just use the WYSIWYG interface of our guided Form Template Wizard to design questions, answers, and branching logic for custom or linear SMS surveys.

Does SMS survey data get added to your Salesforce org?

Yes, Mogli automatically captures all survey data received via your Mogli Form Templates responses. Survey data captured can also declaratively create or update existing records, without the need for complex automations.

Easy Salesforce Text Messaging App for Nonprofits

Name: Mogli Form Templates
Brand: Mogli
Rating: 4.98 (197 reviews)

The people you serve aren’t always reachable by email. Your donors are busy. Your volunteers need a quick, clear communication channel. Mogli makes it easy to reach everyone you need to — over SMS and WhatsApp, directly within Salesforce.

Built on Salesforce, Mogli fits right into your existing Salesforce tech stack, including Nonprofit Success Pack(NPSP) and Nonprofit Cloud. With non-profit specific pricing and unlimited users and contacts for all plans, it’s easy to plan and manage your annual messaging costs.

Trusted by Nonprofits Across Cause Areas

Your case managers and program coordinators can’t be everywhere at once — keep time-sensitive conversations moving with two-way agentic texting, even outside of office hours.

Add conditional text message touchpoints to your Marketing Cloud Journeys for beneficiaries who aren’t engaging over other channels.

Give your development team a direct line to donors — fundraise directly via text with optimized URLs that streamline giving, then follow up with personalized updates and automated reminders before your campaign deadline.

Let volunteers self-identify, sign up, and receive shift reminders over text message, without your coordinator making a single phone call.

Collect intake data, participant feedback, and impact information via conversational SMS surveys captured directly in Salesforce, ready when it's time to report to leadership or funders.

Bulk Texting When your program director needs to push an urgent update or your development team is racing a campaign deadline, bulk messaging lets you reach your contact list or segment in minutes. Send one-off messages or incorporate bulk texts into larger Salesforce flows and automations, without ever leaving the platform.

One-to-One Texting Build the kind of relationships that keep your donors giving and your participants engaged with one-to-one outreach over SMS or WhatsApp — no more managing conversations from a personal cell phone or outside of Salesforce. All messages are logged automatically and accessible via Mogli's Conversation View.

Your team's time is limited. Leverage Salesforce automations to make sure no touchpoint gets missed. Trigger a thank-you text the moment a donation is recorded, send welcome messages to newly enrolled program participants, or build a nurture sequence that turns first-time volunteers into long-term donors. Start fresh, or incorporate SMS into your existing Salesforce workflows.

Unlimited Users & Contacts Unlike other SMS solutions for nonprofits that charge per seat or cap your contact list, Mogli includes unlimited users and contacts across all plans. As your organization scales with more staff, donors, and program participants, your license cost remains the same.

AI-Powered Summaries & Suggestions For case managers handling large caseloads and program staff managing dozens of active conversations, AI-powered conversation summaries and message recommendations ensure no one falls through the cracks. Your team can respond faster, with full context, without reading back through every message thread.

Why choose a Salesforce SMS app instead of basic text-to-give software?

Generic text-to-give platforms typically only enable you to send one-way fundraising messages, which significantly limits what you can do with SMS. With a Salesforce SMS app like Mogli, on the other hand, there are limitless possibilities. You can answer individual donors’ questions, share powerful images of beneficiaries, spur action from volunteers, and send countless other messages that support your mission. You can level up any communication with Mogli, not just fundraising texts.

Can Mogli be used without a dedicated Salesforce admin?

Absolutely. Mogli is built to be intuitive enough that you don't need to be a formal admin to be successful with it. We have plenty of self-sufficient nonprofits that are doing all of their reporting, messaging, and fundraising inside Mogli every day without any dedicated admin staff. And when you do need configuration help, our Solutions Architects are available as an extension of your team.

Who can nonprofits contact through texting?

Nonprofits can text any supporter who gives their express written consent to receive text messages from them. Many nonprofits collect opt-ins on their website or donation forms. Mogli makes it easy to manage your contact list and message only those who opt in.

A lot of our beneficiaries don't use email. Can SMS help reach them?

This is one of the most important things Mogli does for nonprofits. Many of the people nonprofits serve — elderly individuals, low-income households, people without reliable internet access — aren't reachable by email and often won't answer phone calls from numbers they don't recognize. Text messaging bridges that gap. It's the most accessible direct communication channel available, and Mogli makes it easy to reach those people at scale, from inside Salesforce.

Can our case workers and field staff use Mogli when they're not at a desk?

Yes. Mogli is fully functional inside the Salesforce mobile app, so case managers and field workers can send messages, review conversation history, and stay connected to their caseloads from anywhere — all synced back to Salesforce in real time.

Can Mogli help us get set up with text messaging?

Yes! Our team of mobile messaging experts is well-versed in carrier registration, SMS compliance, and Salesforce, so we can walk you through every step of the set-up process. We understand how nonprofits use Salesforce, and we can even help you customize Mogli to fit your specific programs and workflows. You won't be handed a help doc and left to figure it out alone.

Easy Salesforce Text Messaging App for Nonprofits

Trusted by Nonprofits Across Cause Areas

SMS for Nonprofits, Built on Salesforce

Essential Features of the Best Texting App for Nonprofits

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FAQs About Mogli’s Nonprofit SMS App

Power Faster, More Impactful Communications with SMS for Nonprofits