Conversation Summary
Powered by Mogli AI, Conversation Summary captures the key points in your Mogli conversation history in the format most useful for your team. The summary is then available as a text field. Your organization can determine where and how these summaries are saved for future use.
AI-Powered Features to Streamline Conversation Management
Discover How Mogli's Conversation Summary Facilitates Better Inbox Management & Quicker Responses to Two-Way SMS Messages.
Flexible Formatting
Provide direction based on your business goals. Whether you are nurturing relationships with leads, or providing support to existing clients, you can instruct Mogli AI to create summaries that lean into your purpose. Additional you can request summaries be returned in nearly any format - paragraph, pointform or even iambic pentameter!
Safety & Control
Control what you want to emphasize and what topics to ignore.
Access Directly from the Conversation View
Creating a Conversation Summary in Mogli is easy and is done directly from the Conversation View window. Simply select the Conversation Summary icon from the toolbar to initiate.
Control the Size of Your Summary
Regardless of the length of the conversation you are creating a summary for, you are able to set a maximum word count that will not be exceeded, ensuring that the resulting narrative is easily digestible.
Specify the Timeline of Your Summary
One of the parameters that can be set when creating a Conversation Summary, is the timeframe that should be isolated from the entire conversation history. While a default period will be set and automatically in place when you access the tool, you can adjust the range before creating the summary.
