Can you create a survey in a text message?

Yes! Mogli’s SMS software allows you to create and deploy custom text surveys to collect feedback directly from text responses. Use Mogli Form Templates to design linear or branching surveys that your recipients can take right from their phones.

How do you create SMS form templates with Mogli?

Creating form templates in Salesforce is easy with Mogli. Just use the WYSIWYG interface of our guided Form Template Wizard to design questions, answers, and branching logic for custom or linear SMS surveys.

Does SMS survey data get added to your Salesforce org?

Yes, Mogli automatically captures all survey data received via your Mogli Form Templates responses. Survey data captured can also declaratively create or update existing records, without the need for complex automations.

Salesforce Text Messaging App for Colleges & Universities

Name: Mogli Form Templates
Brand: Mogli
Rating: 4.98 (197 reviews)

You already know students and staff live on their phones—meet them there with SMS tools for higher education orgs.

Instantly connect with students, prospects, and alumni through a higher education texting platform built for Salesforce. With Mogli, you’ll effortlessly enhance your recruitment efforts, campus communications, and fundraising campaigns with personalized texts and WhatsApp messages.

Colleges & Universities Who Trust Mogli

Mogli_Engage in one-one text to drive recruitment, retention rates, and fundraising

Engage in one-to-one text conversations directly from the Salesforce contact record to drive greater recruitment, retention rates, and fundraising contributions.

Mogli_Support college-bound students with modernized admissions and recruitment with SMS

Decrease the likelihood of “summer melt” by supporting college-bound students with a modernized admissions and recruitment experience over text message.

Bolster your active support with proactive advising and faster nudges to at-risk students and the relevant staff around them.

Mogli_track message responses and engagement rates

Track message response and engagement rates in real time via Salesforce dashboards, and analyze which messages are most effective for future campaigns.

Maintain a 360-degree view of your student lifecycle with all comms and data inside the CRM.

Mogli_collect info via intelligent automated conversations

Collect information via automated conversations that automatically update appropriate Salesforce records.

Mogli_AI-powered message recommendations

Get AI-powered message recommendations for dynamic and thoughtful responses.

Mogli_ Leverage conversation summaries for handoffs

Leverage conversation summaries for seamless handoffs between student services teams.

Higher ed_One-to-One & Bulk Texting Whether you need to send campus-wide announcements or answer a prospective student’s questions one-on-one, Mogli’s got you covered. Send one-off SMS and WhatsApp messages from Salesforce.

Intelligent, Automated Surveys Distributing and processing paper forms is inefficient, and web forms are often left unfinished. Instead, use an intelligent, automated text message conversations to gather the same information. This approach leverages the higher engagement rate of SMS and WhatsApp while providing a better experience for your students, applicants, and alumni. Best of all, their responses are automatically synced to the appropriate records in Salesforce.

Recruitment & Admissions Workflows Achieve higher yield rates by providing personalized text message guidance for applicants throughout the entire admissions process. Leverage Salesforce automations to send deadline reminders, share real-time status updates, and create seamless handoff experiences from recruitment to enrollment.

Conversation View Since Mogli is built on and for Salesforce, you can seamlessly add texts to your existing processes and keep all your messaging data in one place. Manage your SMS and WhatsApp conversations directly from individual applicant records with Conversation View, and easily access AI-powered conversation summaries and message recommendations to optimize responses. Your team gets all the benefits of higher education texting without ever leaving Salesforce.

Unlimited Users & Contacts Most SMS marketing apps charge per user, making it difficult to grant access to all the staff members and departments that could benefit from leveraging SMS at your institution. All of our plans include unlimited users and contacts, so everyone at your university can take advantage of the benefits of SMS for higher education. No need to pay extra.

What are the benefits of SMS for higher education?

Communication over SMS provides many benefits for colleges and universities, from enabling fast campus-wide broadcasts that actually get seen to engaging one-to-one with major donors during crucial fundraising events. Thanks to their high open rates and widespread accessibility, text messages are a force multiplier for any of your existing communications. With messaging capability over SMS and WhatsApp, Mogli can help your college or university better connect with its students and staff, improve engagement and conversion rates, bring awareness to key events and deadlines, and much more.

Check out these SMS engagement stats one of our higher ed clients recently shared with us:

“We recently sent out a bulk message to gather some information and received 93 recipient responses out of a total 99 recipients, which is a 93.94% response rate. 66.7% responded within the first hour, 91% responded within the first five hours, and 92.47% responded the same day. The speed and overall engagement speaks for itself.”

What can universities do with text messaging?

Your university can do almost anything with texts, as long as you only message individuals who have opted in and you keep your messages mission-relevant. Leverage the immediacy and personal nature of SMS and WhatsApp messaging for recruiting, marketing, admissions, student success, alumni relations, and even staff communications.

Can students and prospects reply to our texts?

With Mogli, yes! Your recipients can respond to any bulk or one-to-one text message to start a two-way conversation. Set up automated responses using triggers or Agentforce, or set up notifications so your staff can respond in real time directly from Salesforce. All conversation data gets automatically recorded in your contact records for easy tracking.

Why choose Mogli’s higher education SMS app?

Mogli is the best texting platform for colleges and universities using Salesforce. Thanks to our built-on and built-for Salesforce technology, which includes support for Education Cloud, your team can leverage all the functionalities you know and love to easily bring text messages into your existing engagements. Everything stays in Salesforce, and our 5-star, 100% U.S.-based support team is here to help you succeed. Don’t believe us? Read the Mogli AppExchange reviews for yourself.

Salesforce Text Messaging App for Colleges & Universities

Colleges & Universities Who Trust Mogli

Connect Your Campus via Text Message

Intuitive SMS & WhatsApp Features for Colleges and Universities

Ready to Make Texting on Salesforce Easy?

Hear From an Industry Mogli Client

Heather Raine

FAQs About SMS for Colleges & Universities

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with the Best SMS App for Universities