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Pricing

Mogli vs. 360 SMS: More Specialized Features & Support

When two platforms provide texting capabilities designed for Salesforce, how do you know which one to choose? Discover why Mogli’s specialized features, expert support, and unlimited user licenses make all the difference.

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How Mogli Stacks Up Against 360 SMS

Both Mogli and 360 SMS are built on Salesforce, so your data lives securely in Salesforce and you can easily integrate texts into your existing processes. However, 360 SMS divides its support across several different channels, while Mogli focuses solely on text messages, offering more specialized features.

Mogli also offers unmatched support for your team. Our 100% US-based team provides hands-on assistance with onboarding and carrier registration and remains highly responsive as you start using the app.

Plus, Mogli offers a different set of AI features, including a native Agentforce integration that makes it easy to unlock agentic texting experiences.

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The level of expert care and attention we’ve received from the entire Mogli team has been outstanding.
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Mogli vs. 360 SMS Feature
Breakdown

Mogli_Logo_White 360 SMS
 Platform Focus
 Built on Salesforce, for Salesforce  Built on Salesforce and Zoho 
Message Types 
 SMS, RCS, MMS, WhatsApp, voice messages  SMS, RCS, MMS, WhatsApp, CTI Telephony, Facebook Messenger, WeChat, Viber, Line, Instagram, and Ringless Voicemails 
 Messaging Features
 Bulk and 1:1 messaging, automations, URL tracking, scheduling, branched logic surveys, voice messages, reporting, and more   Bulk and 1:1 messaging, automations, chatbot, surveys, analytics, drip campaign 
 AI Capabilities
 Conversation summary, message recommendations, Agentforce integration  Conversation summary and analysis, P2P messaging, message recommendation, AI chatbots  
 Native Agentforce Functionality
Yes Yes
  Pricing
 Transparent pricing plans with unlimited users   Per-user license 
 AppExchange Rating

4.99

(209 reviews)

4.89

(1280 reviews)
 Latest Release Date
 Sep 11, 2026   May 1, 2026 

 

Top Reasons to Choose Mogli Over 360 SMS

Easy, Support-Led Onboarding

On the AgentExchange, multiple 360 SMS reviewers report long, difficult implementation and onboarding processes. One review claims that “Getting the right person at the company or anyone to respond has been really, really difficult.” Others say that customer support was difficult to work with and not based in the US.

Mogli’s onboarding process is seamless — our Salesforce experts work with you side by side, walking you through each step.

“Mogli’s onboarding and ongoing support are fantastic.I always feel completely confident connecting my clients with their team, knowing they are in expert hands.” -Riley C., AgentExchange review

Exclusive Focus on Texting

While 360 SMS supports over 15 different channels, Mogli is solely focused on intuitive text messaging. 

This focus allows us to provide the best support possible for your real messaging goals. We offer specialized features tailored to the messaging types you actually need to prioritize, like RCS and WhatsApp. Everyone on our team is both a Salesforce expert and a text messaging expert, so you can trust our experience.

“Mogli has been an outstanding solution for our organization. The platform is intuitive, user-friendly, and continues to evolve with valuable new features and enhancements.” -Star C., AgentExchange Review

Transparent Pricing and Unlimited Users

360 SMS charges by the user, meaning your licensing costs can quickly add up as your organization scales and more teams want to leverage texting, and when you shift your team’s priorities, you might end up paying for something you are not using. 

When you work with Mogli, you’ll get straightforward, transparent pricing and unlimited users with every plan. All of our pricing plans include unlimited seats and dedicated onboarding support to make your life easy.

Ready to Make Texting on Salesforce Easy?

Send SMS & WhatsApp Messages | Engage in 1:1 Conversations | Deploy Bulk/Mass Messages | Leverage Salesforce Automations | Conduct Surveys & Collect Data | Deliver Voice Messages
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Mogli vs. 360 SMS FAQs

Is Mogli better than 360 SMS for Salesforce texting?

Many users say yes! Mogli stands out for its 5-star support team, exclusive focus on texting, and unlimited user licenses. Users report great onboarding support and high levels of Salesforce expertise.
What are the core differences between 360 SMS and Mogli?

The core differences between 360 SMS and Mogli lie in their onboarding experiences, feature sets, and pricing structures. Mogli is an intuitive, SMS-focused app with a reliable support team and pricing plans with unlimited users. 360 SMS is less focused on texting, with per-user fees and user complaints about responsiveness.
Is it easy to switch from 360 SMS to Mogli?

Yes, our onboarding team provides a streamlined implementation and migration experience, guiding you through every step with their unique Salesforce expertise. To learn more about how the migration might look for your organization, contact our team today.
Is Mogli’s support team based in the US?

Yes! Not only is Mogli’s technical support team made up entirely of US-based Salesforce experts, but more importantly, clients rate our support as best amongst their vendors. Our team understands the unique challenges Salesforce users face, and we provide reliable, responsive support whenever our clients need it.
What’s the advantage of a built on, built for Salesforce app?
Using an SMS app like Mogli that’s built on Salesforce, rather than one that just integrates with it, makes a major difference. Our developers and support team are true Salesforce experts, and we’re devoted to bringing you the easiest Salesforce texting experience possible. Keep your team inside Salesforce 24/7, skip the learning curve, and leverage all the features you know and love—now with text messaging.
How much support is available for Mogli users?
Mogli’s 100% U.S.-based support and onboarding teams are here to help you through every step of your texting journey. Get side-by-side implementation support, personalized guidance, and fast response times. Plus, you can access our full resource library of user guides, technical help docs, and regulatory news at any time.
What is Mogli’s pricing model?
We offer four customizable pricing plans : Starter, Standard, Elite, and Enterprise. Every plan is priced annually and includes —no need to worry about racking up costs for user licenses!
Are there special pricing options for nonprofits?
Yes! Many 501(c)(3) nonprofit organizations qualify for discounts. Contact our team to learn more about your options.

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Amplify Your Texting Strategy with a Specialized Solution

Choose Mogli’s trusted, expert-backed Salesforce texting app to grow your messaging capabilities. Connect with our team to learn what Mogli can do for you.