If you’re tired of clunky interfaces and want to keep all your text activity embedded in Salesforce, Mogli is the number one choice. Built on and for Salesforce with powerful messaging capabilities and a streamlined interface, Mogli makes Salesforce texting easy.
While TrueDialog users may struggle with its interface, deliverability issues, and confusing conversation management, Mogli is built exclusively to make texting easy for Salesforce users.
Our 5-star Salesforce SMS app empowers over 700 organizations to take charge of their text strategies without ever leaving the CRM they know and love. Integrate mobile messaging with the same features and automations you’re used to, and easily manage conversations across teams from anywhere in Salesforce. Have a question or idea about a new way to leverage Mogli? Our team of friendly, 100% U.S.-based Salesforce experts is here to help.
It’s more than our user-friendly interface and Salesforce expertise that make Mogli the clear choice over TrueDialog — Mogli is constantly innovating and listening to the concerns of real Salesforce users. Whether you need AI-powered capabilities, Agentforce integration, or a deeper connection to Marketing Cloud, we’re committed to growing with you.
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TrueDialog | |
| Platform Focus | Exclusively built on and for Salesforce | Integrates with Salesforce, HubSpot, and several other CRMs |
| Message Types | SMS, MMS, RCS, Voice Messages, & WhatsApp | |
| Messaging Features | Streamlined Conversation View, 1:1 and bulk messaging, URL tracking, scheduling, branching text surveys, and more | 1:1 and bulk messaging, branded URLs, contact management, and SMS polls and contests |
| AI Capabilities | Message summaries, message recommendations, and agentic texting | Campaign personalization, performance optimization |
| Agentforce Support? | Yes | No |
| Pricing | Annual plans starting at $5,200 /yr for unlimited Salesforce users | Annual plans starting at $5,100 /yr for Salesforce integration |
| AgentExchange Rating | 4.99 (200+ reviews) | 4.97 (30 reviews) |
Several TrueDialog users complain about its clunky, outdated interface that complicates texting. One reviewer even says, “The UI feels like it's something out of 2004.” Mogli, on the other hand, is incredibly intuitive and built exclusively for Salesforce. While TrueDialog caters to a variety of CRMs, Mogli specializes in simplifying texting for Salesforce users. Our platform is easy for any Salesforce user to adopt and use, with no learning curve.
“Mogli was so easy to onboard, it's simple to use, and it integrates seamlessly with Salesforce.” -Heather R., AgentExchange review
TrueDialog users consistently experience reliability issues, resulting in missed texts and unsent messages. Hear directly from their verified customer reviews on G2:
In comparison, Mogli offers trusted, reliable mass texting so your team can focus on relationship-building, not chasing down missed messages.
“After six years of partnering with Mogli, we continue to be impressed with their SMS solution's reliability” -Marce S., AgentExchange review
Being able to quickly and clearly understand all the activity in a text message conversation is essential — and it may be difficult with TrueDialog. One user complains: “I share a contact list with three colleagues. I see all messages they and I received from an individual. I do not have a way to know for sure if it was sent to me or them.”
Mogli makes conversation management crystal clear and easier than ever. See every message from our streamlined Conversation View, which you can access directly from Contact Records or almost any custom or standard object in Salesforce. Easily discover who sent which message, assign conversations to different team members, and respond in seconds with custom, AI-powered message recommendations.
Send SMS & WhatsApp Messages | Engage in 1:1 Conversations | Deploy Bulk/Mass Messages | Leverage Salesforce Automations | Conduct Surveys & Collect Data | Deliver Voice Messages
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Mogli offers several straightforward pricing plans that all include unlimited users and contacts, starting at $5,200 per year (with discounts available for nonprofits). We bill annually, so you don’t have to worry about a monthly subscription that increases each time you add a new administrator.
