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Rich Communication Services: Unlock RCS Messaging

Unlock the next generation of text messaging with Mogli. Rich communication services (RCS) make it easy to add brand verification and app-like interactivity directly to your organization’s texts. Leave a lasting impression, boost text engagement, and increase conversions by up to 32% compared to SMS.

Build Trust & Convert More with RCS Messaging

Create, send, and track rich-media texts right from Salesforce. Mogli’s built-on and built-for Salesforce technology empowers teams to:

  • Send texts as a verified brand with your official company name, logo, and a checkmark badge so your audience always knows it's you.
  • Replace static text links with scrollable product carousels, embedded forms, quick-reply chips, and custom CTA buttons — all inside a single text thread.
  • Share high-resolution photos, videos, audio files, and GIFs without the size constraints of MMS.
  • Track real-time delivery confirmations and user-enabled read receipts directly in Salesforce.
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Text Message RCS Features That
Upgrade Your Conversations

Explore the top features of Mogli’s RCS messaging software.

Verified Sender Profiles & Company Branding 

Unlike standard SMS lines that appear as random 10-digit or shortcode numbers, rich communication services messaging delivers texts that display your organization's official name, brand logo, and a verified badge. This way, customers instantly recognize who is reaching out, dramatically cutting spam filtering and building trust before they read a single word.

Interactive Frameworks & Actionable Layouts

Mogli’s RCS messaging supports dynamic UI elements built directly into the text thread, including suggested replies, scrollable product carousels, embedded forms, and custom CTA buttons. Mogli instantly records every interaction in Salesforce and Marketing Cloud for complete visibility into your contacts’ engagement data.

Enhanced Media Capabilities

RCS bypasses the compressed size constraints of MMS, enabling your organization to share higher-resolution photos, videos, audio files, and GIFs. Give contacts a rich, app-like media experience without ever leaving their text thread.

Infrastructure-Level Analytics via Read Receipts

Collect response data and leverage it directly in Salesforce to update existing records and create new ones. Mogli can auto-create net-new leads to nurture through your pipeline, collect updated alumni info, or capture critical registration details from event attendees.

Automatic SMS Fallback

If a contact's device or data connection doesn't support RCS, Mogli automatically falls back to sending a standard SMS message. Ensure your messages always get through, with zero manual intervention and full audience coverage, regardless of device or network conditions.

Trusted By Thousands of Salesforce Users

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5-Star Reviews from Mogli Clients

Don’t just take it from us — listen to what our clients say about their experiences with Mogli

"We have loved using Mogli SMS. We love that it sits directly inside Salesforce, is able to be automated, and it's clean and easy to use."

Micah Peterson Total Wealth Planning

"Texting through SFDC has been an essential addition to our work, and the Mogli team has been responsive and helpful throughout our setup and use."

Nadja Jepsen Chime Scholars Foundation

"Obvious choice for a texting service that lives naturally in Salesforce."

Erik Bergs St. Cloud Technical & Community College

"Kind, Detailed, and Attentive."

Morgan Butler Embrace Grace

"Mogli was so easy to onboard, it's simple to use, and it integrates seamlessly with Salesforce."

Heather Raine Grove City College

"I am a proud Mogli user and will recommend it to anyone who may use SMS for business."

Kevin Meredith Advanced Diabetes Supply
"Good luck finding a better option."
Dan Yorsh Aryval
"Mogli + Automaton = Time saved."
Jim Schebek Working Credit NFP
“We have relied on Mogli for our texting service for multiple years.”
Leanetta Malone Park University

Frequently Asked Questions

Do my contacts need to download a new app to receive RCS messages?

No. RCS is built into the native messaging app on both Android and Apple devices (iOS 18 and above). Contacts receive RCS messages exactly as they would any other text message. 
What happens if a recipient's phone doesn't support RCS or they lose their data connection?

Mogli's RCS includes automatic SMS fallback. If the data network or device does not support RCS, the message automatically falls back to a standard SMS text message and is sent instantly to the 10-digit phone number, ensuring your message always gets through. 
Is RCS available on both Android and iPhone?

Yes. RCS is fully supported on Android and has been supported on Apple devices since the release of iOS 18. This makes RCS a universal standard for rich messaging across platforms. 
What does RCS registration involve, and how long does it take? RCS requires a one-time brand registration with US carriers, including the submission of your branding assets, such as your logo. Carrier review typically takes 8–12 weeks after the application is submitted and the assets are received.
How do Mogli's RCS capabilities compare to Apple Messages for Business? Sending RCS with Mogli is the stronger option for most organizations. Apple Messages for Business only works on iOS, while RCS is natively supported on both Android and Apple devices (via iOS 18). This allows you to send interactive and verified campaigns to your entire audience simultaneously using a single phone number. 
Does Mogli provide read receipts for RCS text messages? Yes. Mogli's RCS messaging provides real-time carrier delivery confirmations and user-enabled read receipts directly in Salesforce. Read receipts are a useful engagement signal when available, but they should be used alongside other performance metrics. 
How much does RCS with Mogli cost? RCS with Mogli is available as an add-on to any eligible Mogli license with a prepayment plan. For more details, please refer to the pricing page or schedule a meeting with a Mogli team member. 
What’s the advantage of a built on, built for Salesforce app?
Using an SMS app like Mogli that’s built on Salesforce, rather than one that just integrates with it, makes a major difference. Our developers and support team are true Salesforce experts, and we’re devoted to bringing you the easiest Salesforce texting experience possible. Keep your team inside Salesforce 24/7, skip the learning curve, and leverage all the features you know and love—now with text messaging.
How much support is available for Mogli users?
Mogli’s 100% U.S.-based support and onboarding teams are here to help you through every step of your texting journey. Get side-by-side implementation support, personalized guidance, and fast response times. Plus, you can access our full resource library of user guides, technical help docs, and regulatory news at any time.
What is Mogli’s pricing model?
We offer four customizable pricing plans : Starter, Standard, Elite, and Enterprise. Every plan is priced annually and includes —no need to worry about racking up costs for user licenses!
Are there special pricing options for nonprofits?
Yes! Many 501(c)(3) nonprofit organizations qualify for discounts. Contact our team to learn more about your options.

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Ready to Boost Text Message Conversions with RCS?

Give your team the tools to reach every contact with verified, branded, interactive messages. Contact our team today to learn how you can send RCS messages directly within Salesforce with Mogli.
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